Shipping & Delivery

Shipping Policy with Order Fulfillment:

At Horti Cubic, we aim to fulfill your order within 2 business days (excluding weekends and holidays). Please keep in mind that transit time may vary.

Shipping costs are free in Canada. Our team processes orders on a first-come, first-serve basis throughout the work week. If some items in your order are temporarily out of stock, we may ship them separately with your prior approval through email notification.

Weather conditions and other unforeseen events may impact delivery time. Once your package leaves our facility and is scanned by the delivery company, we have no further control over its whereabouts.

You can track your order with your tracking number which is provide by email after your order.  You can track your order on Canpar (https://www.canpar.com/en/tracking/track.htm) or UPS (https://www.ups.com/track?loc=en_CA&requester=ST/).

Lost, Missing or Stolen Packages:

If the tracking information shows that your order has been delivered, but you can't find your package, kindly check with your neighbors or other nearby locations in case someone accepted the delivery on your behalf or if it was misdelivered.

Please wait 1-2 business days to see if the package is redelivered. If it still hasn't been located or redelivered after 2 business days, please file a claim with your local post office by providing your tracking information or by submitting a Missing Mail Search Request online.

If you need help filing a claim, please reach out to us at info@horticubic.com for assistance.

Please wait 1-2 business days to see if the package is redelivered. If it still hasn't been located or redelivered after 2 business days, please file a claim with your local post office by providing your tracking information or by submitting a Missing Mail Search Request online.

If you need help filing a claim, please reach out to us at info@horticubic.com for assistance.

At Horti Cubic

Start the week off right with a little outdoor inspiration from Horti Cubic Shed. Our high-quality sheds are perfect for organizing your outdoor living space and enhancing your overall experience.